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Terms and Conditions

Effective Date: 20th August 2023

Last Updated: 1st January 2024

1. Introduction

Welcome to Hexleap Private Limited (“Hexleap”). By engaging our services, you agree to comply with and be bound by these Terms and Services (“Terms”). Please read them carefully before proceeding.

2. Services Offered

Hexleap provides the following IT services:

These services are tailored to meet the unique needs of businesses and individuals globally.

3. Client Agreements

Before commencing any project, Hexleap requires a signed contract/agreement detailing:

4. Payments

Payments for Hexleap’s services are processed through Stripe, a secure third-party payment platform. Clients are responsible for ensuring timely payment as outlined in the signed agreement.

Refund Policy: Hexleap does not offer refunds. Clients are encouraged to review all deliverables and agreements thoroughly before initiating a project.

5. Confidentiality and Intellectual Property

Hexleap respects and upholds the confidentiality of client projects. All intellectual property rights associated with the project belong to the client unless explicitly stated otherwise. Exceptions include Hexleap’s proprietary assets, such as our website or internal tools, which remain our property.

6. Liability

Hexleap is committed to delivering high-quality services within the agreed timelines. However, we shall not be held liable for:

Hexleap’s liability is limited to the fees paid for the specific service or project in question.

7. Dispute Resolution

Any disputes arising from these Terms or our services shall be governed by the laws of India. Parties agree to resolve disputes amicably through mediation or arbitration before pursuing legal action in Indian courts.

8. Data Collection and Privacy

Hexleap collects essential client business information for project purposes. Payment-related information is handled exclusively through Stripe. We adhere to Stripe’s compliance guidelines to ensure data security. For more details, refer to our Privacy Policy.

9. Modification of Terms

Hexleap reserves the right to modify these Terms at any time without prior notice. Clients are encouraged to review the Terms periodically to stay informed of updates. Continued use of our services signifies acceptance of any changes.

10. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Hexleap Private Limited
Email: team@hexleap.com
Phone: +91 92591 69467
Address: C/o Vishal Sharma, Opposite Priya Mall, Bazpur Road, Kashipur, Uttarakhand 244713, India